Not all of our teas are certified organic, and we want to be transparent about that.

We choose to work with small independent growers around the world—people who care deeply about their land and their craft. Many of them use organic farming practices, but not all have pursued formal organic certification. For smaller farms, certification can be a significant investment, and it isn't always practical.

When we choose our partners, we look beyond a single label. We care about how the plants are grown, the quality of each harvest, traceability, and whether we'd feel proud serving that tea to our own family and friends.

Whenever a product is certified organic, we'll say so clearly on its product page and packaging.

Yes.

Tea and most of the botanicals we use are naturally non-GMO. We source from trusted growers and partners who share our commitment to quality, and we carefully select every ingredient that goes into an ORTEANA blend.

We started ORTEANA because we wanted tea to feel simpler and more meaningful.

Instead of asking, "Which tea has the most benefits?" we ask, "What moment is this tea made for?"

Every product begins with one remarkable plant, thoughtfully selected for its origin, character, and the role it can play in your day. Whether you're beginning the morning, taking a pause after a meal, or winding down in the evening, we hope each cup becomes a small ritual you genuinely look forward to.

Because we believe tea is something to enjoy, not something to oversell.

Many of the plants we work with have long histories in traditional tea culture, but everyone's body is different, and we believe it's more honest to talk about origin, flavor, craftsmanship, and ritual than to promise specific outcomes.

Our hope is simple: to help you discover beautiful teas you'll genuinely enjoy returning to, one cup at a time.

Yes.

We take a small-batch approach across our collection because we believe every plant deserves careful attention.

Our botanical teas are blended in small batches to preserve the aroma, balance, and character of each ingredient.

Our ceremonial matcha is carefully sourced, packed, and handled in small batches to help maintain its freshness, vibrant color, and smooth taste from harvest to cup.

Whether it's a whisked matcha or a botanical infusion, our goal is the same: to let the quality of the plant shine through in every ritual.

Yes.

We chose plant-based pyramid sachets that give whole leaves and botanicals plenty of room to infuse while avoiding petroleum-based plastics.

We wanted the convenience of a tea bag without compromising the experience in the cup.

Due to the nature of our tea products, all sales are final. However, we will replace or refund products damaged during shipment if photographic proof of the damage is submitted within 7 days of delivery. Please email hello@drinkorteana.com with photos of the damage for guidance.